These Terms explain your responsibilities when using MIVELLE, how generation credits and refunds work, and the limits of AI results. Please read them together with our Privacy Policy.
About these Terms
These Terms of Service govern your use of Mivelle: AI Photo Studio, displayed in the app as MIVELLE, and its related services. The app's tagline is Create your next look. The developer is Nguyễn Đức Minh, operating as DreamTech.VN. You can contact us at minhnd.dreamtech.vn@gmail.com.
By using the service, you agree to these Terms. If you do not agree, stop using it. Our Privacy Policy explains how we handle your data. These Terms do not remove any consumer rights or other protections that cannot legally be waived.
Eligibility and your account
You must be at least 13 years old and meet any higher minimum age that applies where you live. If you are under 18, you must have permission from a parent or legal guardian to use MIVELLE and its AI services. Do not use the app if you cannot meet these requirements.
MIVELLE uses Google sign-in to identify your account and connect your credit balance and generation activity. Keep access to your Google account secure. Do not share account access, misrepresent your identity, or use another person's account without permission. Contact us if you believe someone has accessed your MIVELLE account without authorization. We may request reasonable verification before acting on an account request.
What the service does
MIVELLE provides seven AI photo tools: Try-on, Text to Image, Restyle, Face Swap, Hairstyle, Change Background, and Cleanup. Depending on the tool, you select photos, provide instructions, or choose a preset. Your selected inputs are processed through our service and OpenAI to generate or edit an image.
Results are AI interpretations. They may contain mistakes, unexpected details, visual artifacts, or changes to identity, clothing, proportions, or surroundings. A try-on or hairstyle result is a creative preview and does not guarantee how a real item or haircut will look. Review an image before relying on it, publishing it, or using it commercially.
Your photos and permissions
You retain your rights in the photos, text, and other material you submit. You are responsible for having the rights and permissions needed to upload and process that material. Obtain the consent of people whose likeness appears in an input, including permission for the requested transformation and intended use. For a child's photo, obtain permission from the child's parent or legal guardian where required.
You grant us a limited license to receive, copy, transmit, process, and temporarily store your inputs and generated results as needed to provide the service, maintain its recovery features, investigate problems or abuse, and meet legal obligations. This permission extends to service providers involved in those purposes. It does not give us ownership of your inputs.
Acceptable use and content safety
Use MIVELLE lawfully and respect other people's privacy, intellectual property, and likeness rights. Do not create or submit child sexual abuse material, content that sexualizes minors, nonconsensual intimate or sexual content, harassment, threats, or unlawful material. Do not use Face Swap or another tool for deceptive impersonation, fraud, or misleading claims about a person's actions or identity.
Do not bypass safety checks, access controls, credit limits, or other safeguards; disrupt the service; or exploit defects to obtain unauthorized generations or credits. AI providers may block requests under their safety policies. We may reject a request, restrict use, or suspend an account when reasonably necessary to address a breach, protect users, or comply with law.
Credit packs and purchases
Credit packs are consumable, one-time purchases associated with your MIVELLE account. They are not subscriptions. Credits provide access to eligible generations; they are not money, have no cash value, and cannot be transferred, sold, or exchanged between accounts. Pack prices and included credits are shown before purchase. Google Play processes purchases made through its billing system.
Pack prices and generation costs may change. The app displays an estimate before you start a generation; the service calculates and reserves the applicable cost for your tool, quality and resolution when it accepts the request. A displayed estimate does not lock a future price. The pack offer shown at purchase applies to that purchase. Access to credits depends on using the account associated with the purchase.
Generation charges and failures
When the service accepts a generation request, it reserves the applicable credits while the generation runs. A successful generation is charged against that reservation. If the service confirms a technical failure, the reservation is released. If an interruption leaves the outcome unknown, reconciliation may be needed before the reservation can be charged or released. This can delay the return of available credits.
A completed image that does not match your preference, has imperfect likeness, or contains visual artifacts is not necessarily a technical failure. We do not guarantee a particular appearance or result. If you believe a charge is incorrect or a generation failed, contact support with the relevant account and generation details so we can investigate.
Refunds and credit adjustments
For purchases through Google Play, refund requests and decisions are handled under Google Play's refund policies, subject to applicable law. You can also contact us for purchase assistance. Nothing in these Terms limits a refund or remedy you are legally entitled to receive.
If a purchase is refunded or reversed, the related credits are removed. If those credits have already been used, the adjustment may reduce other available credits or create a credit debt. A credit debt prevents further generation, and credits from later purchases first settle that debt before becoming available for use. Contact support if you believe an adjustment is wrong.
Results and intellectual property
To the extent permitted by law, we assign to you any rights we hold in the images generated for you. This does not guarantee that an image is unique, eligible for copyright protection, or free of third-party rights. Other users may receive similar results. You remain responsible for checking whether your planned use requires permission from a person, rights holder, or other party.
The app, its software, branding, interface, and preset materials remain the property of their respective owners. Your rights in a generated image do not grant ownership of those materials or a license to distribute the app or preset collection separately.
My Creations, recovery, and reporting
My Creations lets you save, share, and delete creations stored locally on your device. Sharing sends an image to the destination you choose, whose rules and privacy practices then apply. Keep your own copies of images you want to preserve.
Our private Cloudflare R2 storage provides a seven-day recovery window for generation images; it is not permanent backup. Local removal does not itself delete every server-side record. See the Privacy Policy for retention and deletion details.
You can report an eligible result from its result screen or from My Creations within the seven-day reporting window. For older results or when that option is unavailable, contact support. Reports help us investigate and improve content safeguards.
Account deletion and service availability
You can request account deletion using the app's account deletion option or our account deletion page. Deletion ends access to that account and its remaining credits. It does not automatically request or grant a purchase refund; use the applicable refund process separately. We handle associated data as described in the Privacy Policy, including any records retained for legitimate legal, security, or fraud-prevention purposes.
The service depends on connectivity and external providers. Features may be interrupted, updated, or discontinued. We will handle material changes affecting paid access consistently with applicable consumer law. We cannot promise uninterrupted availability or permanent recovery of images.
Responsibility, changes, and contact
Where permitted by law, the service is provided without a guarantee that every result will meet your expectations or be suitable for every purpose. We are not responsible for losses caused by unlawful use, unauthorized access resulting from your failure to protect your account, or third-party services outside our control, except where applicable law requires otherwise. Nothing excludes liability or remedies that cannot legally be excluded.
We may update these Terms as the service changes. We will publish the updated version and its effective date, and provide additional notice when appropriate or legally required. Contact minhnd.dreamtech.vn@gmail.com about these Terms, purchase problems, or a dispute so we can review it.